Shipping & Returns
PROCESSING
Most orders are packed and shipped within 1-5 business days, excluding weekends and holidays. Please allow for additional processing time around major sales or during holidays.
UK SHIPPING
UK SHIPPING
Royal Mail Tracked 24 - £5.99
Royal Mail Tracked 48 - £3.95
RETURNS AND EXCHANGES
We have a 14-day return policy, allowing you to request a return or exchange within 14 days of receiving your item. To qualify for a return, the item must be in its original condition, unused, and in its original packaging. You will also need to provide the receipt or proof of purchase, along with your order number and name written inside the box. To initiate a return, please contact us at salvere.collection@gmail.com within the 14-day return period. We will respond with an email confirmation and detailed instructions on how to return your order.
FAULTY OR DAMAGED ITEMS
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will promptly assess the issue and take appropriate action.
For any further questions or concerns, feel free to contact our customer service team at salvere.collection@gmail.com.